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Real Results for
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From established enterprises to fast-growing startups — see how OneStop IT Talents delivers measurable outcomes across recruitment, software, and outsourcing.

30+ Satisfied Clients
Insurance & Enterprise
Australia & Global
30+
Clients Served
8 yrs
Industry Experience
95%
Placement Retention
3
Core Service Lines
Case Studies

Work That Speaks For Itself

Filter by service to find the story most relevant to your business challenge.

Intershop B2B commerce platform rebuild — Australian wholesale distributor case study
Software Development Intershop

Intershop B2B Commerce Platform Rebuild

An Australian wholesale distributor needed their ageing B2B web store rebuilt on Intershop Commerce Suite — with full ERP integration, punchout catalogue support, and a self-service account portal for 500+ trade customers.

On Time & Budget 3× Order Volume ERP & Punchout
The Client

A leading Australian wholesale distributor managing 15,000+ SKUs across trade, government, and corporate buyer segments — all transacting through an outdated legacy B2B portal.

The Brief

Rebuild the entire B2B commerce experience on Intershop Commerce Suite, integrate with their SAP ERP for live pricing and inventory, enable OCI punchout for government buyers, and deliver a self-service account portal — all within 10 months.

Our Approach

Our Intershop-certified team of 5 engineers led a full discovery phase to map all buyer journeys, then built the platform in phased sprints — SAP integration and product catalogue first, followed by account management, punchout, and checkout flows. We used Intershop's REST API layer for all ERP communication, ensuring real-time pricing and stock accuracy without system coupling.

The Result
  • Platform delivered on time and within budget
  • Online order volume tripled within 6 months of launch
  • OCI punchout live for 12 government accounts at go-live
  • Manual order processing reduced by 70% via self-service portal

"The OneStop team's Intershop expertise was evident from the first sprint. They understood B2B commerce complexity — approval workflows, tiered pricing, punchout — without needing hand-holding. We now have a platform we're genuinely proud of."

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Insurtech scale-up recruitment — Melbourne insurtech hired 18 engineers in 10 weeks
IT Recruitment

Insurtech Scale-Up: 20 Roles in 10 Weeks

A rapidly growing Melbourne insurtech needed to scale its engineering team across Java, Guidewire, QA, and DevOps disciplines to meet a product launch deadline.

18/20 Roles Placed 10 Weeks 6 Tech Stacks
The Client

A Series B Melbourne insurtech scaling its insurance technology platform ahead of a major product launch.

The Brief

Hire 20 engineers across Java, Guidewire, QA automation, and DevOps within 10 weeks without compromising on culture fit.

Our Approach

We deployed a dedicated 3-recruiter team, ran parallel sourcing streams across all 6 skill areas, and embedded our technical lead to co-run final round interviews — ensuring quality at scale.

The Result
  • 18 of 20 roles filled within deadline
  • Product launched on time
  • Ongoing recruitment partnership established
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Magento 1 to Magento 2 migration with ERP integration — zero downtime B2B retailer case study
Software Development

Magento 1 → 2 Migration & ERP Integration

An Australian B2B retailer needed their end-of-life Magento 1 platform migrated to Magento 2 with a custom ERP integration — zero downtime required.

Zero Downtime 45% Faster On Schedule
The Client

A national B2B retailer managing 5,000+ SKUs on a Magento 1 store with heavy dependence on SAP ERP data.

The Brief

Migrate to Magento 2, rebuild 3 custom extensions, and build a bi-directional SAP integration — all with zero revenue downtime.

Our Approach

We conducted a full platform audit, ran a parallel environment strategy to allow live testing before cutover, and built the SAP integration using REST APIs with event queuing to handle high order volumes.

The Result
  • Zero downtime during cutover
  • 45% improvement in page load performance
  • Fully automated SAP order sync with error alerting
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Duck Creek implementation for Australian insurer — policy administration system case study
Software Development

Duck Creek Implementation for Insurer

A mid-sized Australian insurer needed a dedicated Duck Creek development team to configure and extend their policy administration system within a tight 8-month window.

Live in 8 Months 40% Faster Claims
The Client

An Australian general insurer modernising their legacy policy administration and claims system with Duck Creek.

The Brief

Provide an experienced Duck Creek team to configure, customise, and integrate the platform with existing finance and document management systems.

Our Approach

We assembled a dedicated squad of 6 — two Duck Creek architects, three developers, and a QA lead — embedded with the client's delivery team and following agile two-week sprints throughout.

The Result
  • Platform live in 8 months, on budget
  • 40% reduction in claims processing time
  • Zero critical defects at go-live
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Offshore Intershop development team build — Melbourne e-commerce company 60% cost saving case study
IT Outsourcing

E-Commerce Offshore Dev Team Build

A Melbourne-based e-commerce company needed to scale development capacity rapidly without inflating their onshore payroll — requiring a trusted offshore partner who understood Intershop.

60% Cost Saving Live in 3 Weeks
The Client

A Melbourne-based online retailer running a high-traffic Intershop platform servicing B2B and B2C channels across Australia.

The Brief

Build a 6-person offshore development and QA team in India to handle feature development and regression testing — operational within 3 weeks.

Our Approach

We matched the client's Intershop architecture requirements against our India talent pool, completing technical assessments for all 6 candidates within the first week. We handled HR, IT setup, and onboarding — the client's team just showed up to a daily standup.

The Result
  • Team operational in 3 weeks
  • 60% cost reduction vs. equivalent onshore headcount
  • Sprint velocity doubled within 2 months

"Within three weeks we had a fully operational team contributing to our sprints. The quality of the engineers and the seamless onboarding process genuinely surprised us."

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24/7 offshore managed IT helpdesk team — national MSP Australia case study
IT Outsourcing

24/7 Offshore Helpdesk for National MSP

A national managed services provider needed to extend support coverage to 24/7 without the cost burden of an all-onshore operation — requiring Tier 1 and 2 support capability.

65% Faster Response 15-Person Team
The Client

A national Australian MSP servicing 120+ corporate clients who needed round-the-clock Tier 1 and Tier 2 IT support without doubling their onshore team.

The Brief

Build, onboard, and co-manage a 15-person offshore helpdesk team in India — covering night-shift and weekend windows within 4 weeks.

Our Approach

We sourced ITIL-certified support engineers with experience on ConnectWise and ServiceNow, provided 2 weeks of process shadowing with the onshore team, and set up a co-management model with weekly reporting dashboards.

The Result
  • Average response time reduced by 65%
  • Client NPS improved by 32 points
  • 24/7 SLA coverage achieved within 4 weeks
Explore IT Outsourcing
Client Voices

What Our Clients Say About Us

"OneStop's network and speed were exceptional. They understood our requirements from day one and delivered quality candidates faster than we thought possible."

Delivery Manager
Australian Financial Services Firm

"Within three weeks, OneStop IT Talents had a fully operational offshore team contributing to our sprints. The quality of the engineers and the seamless onboarding process genuinely surprised us."

CTO
Melbourne E-Commerce Company

"The Duck Creek team OneStop IT Talents provided had deep platform knowledge from day one. They integrated with our processes quickly, hit every sprint goal, and the platform launched on time and on budget."

Head of Technology
Australian Insurance Firm
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